Terms & Conditions

Updated 20 November 2025



The https://business-indonesia.org (the "Site") is owned and operated by the German-Indonesian Chamber of Industry and Commerce ("EKONID"). The following Terms & Conditions ("Conditions") is a binding agreement between you ("Client, Clients") and EKONID together with our Privacy Policy and General Terms of Use. Unless otherwise agreed by the Parties in writing, these Conditions shall govern the use of the Client of the Subscription and Advertisement provided in connection with the Site ("Service"). Please read this document in its entirety before you proceed because it can affect your rights and obligations under the applicable laws and regulations.


In consideration of the mutual promises herein made, the Parties agree as follows:




A. Acceptance of the Terms & Conditions


By checking the box, you confirm you have read, understood, acknowledged, and agreed to these conditions. If you find these Conditions unacceptable, it is your choice not to use the Service provided. If you are entering into the agreement on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Conditions. In that case, "the Client" will refer to the entity.




B. Subscription and Advertisement


  1. The Site provides access to Free, Short, and Long profile subscription plans by means of Subscription ("Subscription"), which entitles Clients to be listed in the Site's directories with different benefits depending on the package plan, during the subscription period.
  2. The Site provides access to Hero, Sides, and Sector advertisement packages by means of Advertisement ("Advertisement"), which entitles the Client to put ads in different spaces, depending on the package booked, during the advertisement period.
  3. The Subscription and/or Advertisement will start immediately after completing payment.
  4. The Subscription and/or Advertisement is separate and distinct from your free account ("Account"). In most cases, the Client may continue to use their Account even after you or EKONID terminate your Subscription and/or Advertisement.


C. Payments, Billing, and Refunds


  1. When initiating a Service, the Client authorises EKONID to provide payment information to third parties in order to complete the transaction and to charge the payment method for the type of Service the Client has selected.
  2. The Client shall choose the payment method and may need to provide additional information to verify their identity before completing their transaction, including, without limitation, credit card number, the expiration date of the credit card and billing address. Unless otherwise agreed, the payment shall be completed by the Client within 3 (three) days of the date of the invoice. EKONID has the right to cancel the transaction if the Client fails to complete the payment within the allotted time.
  3. Prices are displayed in rupiahs (Rp). The Client acknowledges that EKONID cannot control any currency conversion or foreign transaction fees that may be charged to the Client by the card issuer or bank for the payment, and the Client agrees to not hold EKONID liable for any such fees.
  4. By purchasing a Subscription, the Client agrees to an initial pre-payment for one full year of service. After one year and annually thereafter, the Client will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. EKONID will provide two separate notices prior to the billing of the renewal fee. If no confirmation is given, the Subscription will automatically end.
  5. If the Client elects to purchase a monthly, half-monthly, and yearly advertisement package, you will be charged at the beginning of the paying portion of your package Advertisement. The Advertisement period will end automatically, without any notification.
  6. Unless otherwise stated on the Site or in written communication with the Client, all fees are inclusive of the following fees:
    • Foreign credit card processing fee (Merchant Discount Rate) of 2.9%;
    • Fixed transaction fee for credit card payments of Rp2.000,00 per transaction; and
    • Value Added Tax (VAT) of 12% applicable to Xendit's services.
  7. All fees and charges are nonrefundable.


D. Term of Service


These Conditions take effect when the Client has completed the payment of the Service through the Site and remain valid until the Service has been fully provided or otherwise terminated in accordance with these Conditions. EKONID is bound by the offer only once the Client completes the payment in accordance with the procedures stated on the Site.


The Service shall be considered completed when the stated period of Service has expired, or when either Party terminates it in accordance with these Conditions.




E. Execution of Service


EKONID provides its Service based on the information provided by the Client. The Client must provide all necessary and accurate data in a timely manner as required for the proper performance of the Service. EKONID shall not be liable for any damage or loss caused by the fact that its work is based on incorrect or incomplete data provided by the Client.




F. Submitted Content


  1. The Client understands that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. EKONID will not guarantee the accuracy, integrity, or quality of such Content.
  2. The Client hereby agrees not to take any action which could endanger the performance of the agreed Service or could damage it in any other way. This also includes actions that cause indirect harm. The Client especially agrees not to:
    • Publish, post, upload, email, distribute, disseminate or otherwise make available (collectively, "Transmit") any unlawful, offensive, harmful, or otherwise inappropriate Content.
    • Transmit Content that violates intellectual property, confidentiality, or privacy rights (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
    • Transmit files or programs containing viruses or other harmful code that may damage, interrupt, destroy, or adversely affect the operation of another person's computer, our Site, any software or hardware, or telecommunications equipment.
    • Transmit spam, junk mail, chain letters, or other unauthorized promotional materials.
    • Harass, threaten, defame, or otherwise violate the rights of others.
    • Harm or exploit minors in any way.
    • Impersonate another person or misrepresent their affiliation with any entity.
    • Manipulate information or data to disguise the origin of any Content.
    • Falsify or delete any author's attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material.
    • Restrict or inhibit any other user from using and enjoying any public area within our Site.
    • Disrupt the operation of the Site or connected networks or disobey any requirements, procedures, policies or regulations of networks connected to the Service.
    • Engage in or facilitate any activity that violates applicable laws or regulations.
    • Use the Services for business other than providing information of the Client's business profile, products, services or other lawful promotional materials related to the Client's business activities.
  3. By submitting Content through this Site, the Client retain ownership of the submitted Content. However, the Client grants EKONID the right to use, reproduce, process, adapt, modify, publish, translate, transmit, display, distribute, and incorporate your submitted Content (in whole or in part) on EKONID's and Site's social media platform for marketing purposes.
  4. To the extent permitted by law, the Client also waive any rights of privacy, publicity, or similar claims in connection with such uses. The Client represents and warrant that the Client has all necessary rights and authority to grant this license and that your Content does not infringe any third-party rights or violate any applicable laws or regulations.
  5. EKONID reserves the full right, without obligation and at its sole discretion, to pre-screen, monitor, edit, refuse, or remove any Content available on the Site that is considered to violate these Conditions, be otherwise inappropriate, or inconsistent with the Site's profile. EKONID may also take any necessary legal measures in accordance with applicable law.
  6. No compensation will be paid to the Client for the use of submitted Content under this section.


G. Content Modifications


Clients may modify, update, or replace the content submitted in connection with the Services they have purchased through the Site. All such modifications are subject to these Conditions. The following provisions apply specifically to each type of Service offered in the Site:


  1. Subscription

    The Client may modify or update the submitted Content manually through their Account, provided such modifications do not exceed the scope or limits of the subscribed package. Should the modification exceed the initial package, the Client will be charged the full payment of the higher package.


  2. Advertisements

    Any modification to the Advertisement Content after submission shall be made through the Client's Account, using the same system applied for Subscription Service.




H. Warranty


EKONID shall not be held liable for any loss, damage, disputes, or harm suffered by the Client arising from the Services, except where such loss is caused by EKONID's gross negligence or willful misconduct. This exclusion of liability also extends to EKONID's employees, workers, staff, representatives, and agents acting within the scope of their duties.




I. Cancellation or Termination of Service


The Client may initiate cancellation of selected Services by sending an email to info@business-indonesia.org, which will be effective immediately. As defined in section C.7. of these Conditions, all fees and charges are nonrefundable.


EKONID reserves the right to terminate the Service at any time if the Client fails to comply with its obligations under these Conditions.




J. Force Majeure


  1. Should either the Client or EKONID be prevented from performing its obligations under these Conditions due to a Force Majeure, including but not limited to earthquake, typhoon, flood, fire, strike, war or other unforeseeable, unpreventable, and unavoidable events (the "Force Majeure Event"), the affected Party shall notify the other Party in writing without any delay and, within fifteen (15) days thereafter, provide detailed information on the nature and expected duration of such event. The Parties shall consult in good faith to determine whether to suspend, amend, or terminate the Service, in whole or in part, depending on the impact of the Force Majeure Event.


K. Governing Law


These Conditions and any use of the Services shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any matters related to the validity, interpretation, performance, or enforcement of these Conditions shall also be subject to Indonesian law.




L. Dispute Resolution


  1. All disputes, disagreements and/or differences of opinions arising in connection with the contents and the implementation of these Conditions shall be resolved by amicable settlement.
  2. In the event a settlement is not reached within 30 (thirty) days from the date one Party notifies the other Party in writing of its intention to submit the dispute. All disputes arising out of or in connection with these Conditions shall be finally settled by arbitration under the administrative and procedural Rules of Badan Arbitrase Nasional Indonesia (BANI) by arbitrators appointed in accordance with said Rules, which decision shall bind the parties and serve as a decision in the first and final instance.
  3. The award shall be final and binding on the parties. The parties undertake to carry out the award without delay.
  4. The arbitration proceedings shall be conducted in Jakarta in English language. The costs of arbitration and the costs of enforcing the arbitration award including witness expenses and reasonable attorney's fees shall be borne by the losing Party, unless otherwise determined by the arbitration award.
  5. The confidentiality of the arbitral process shall not be interpreted to prevent registration of the award with the appropriate District Court nor submission to any other court in any jurisdiction in which the successful party may wish to seek enforcement and/or execution thereof.


M. Language


These Conditions and all content on the Site are made available in English. Any translation provided is for convenience only and shall not be construed to modify the meaning or interpretation of the English version.


In the event of any inconsistency or dispute between the English version and a translated version of these Conditions or any related materials, the English version shall prevail.




N. Severability and Amendment


If one or more terms in these Conditions should be or become partly or wholly void, the remaining conditions will continue to apply. The Parties are bound to replace the void provision or the void part of the provision by a legally valid arrangement, which comes as close as possible to the commercial meaning and purpose of the void provision or void part of the provision.


EKONID reserves the right to amend these Conditions from time to time without notice. All changes are effective upon posting, and it is the responsibility of Client to review these Conditions periodically for any concerns.